Thu Oct 12 10:36:51 GMT 2006 Problem-picking patternsIn complex situations, such as software projects and the teams that work on them, there's never such a thing as "the problem". The sense that something is wrong may be the start of a break with routine - the start of a problem-solving process. http://bossavit.com/thoughts/archives/000753.html (google search) (amazon search) second |