Get the following email after submitting a bug report to apple
Please include the line below in follow-up emails for this request.
Follow-up: XXXXXXX
Re: Developer Technical Support
Hello XXXXXXXX,
Thank you for contacting the Apple Developer Connection regarding Apple Developer Technical Support (DTS).
In order to obtain Developer Technical Support, you will first need to be a member of the Apple Developer Connection (ADC) Online, Select or Premier Program. For complete instructions regarding how to join the ADC Program please visit the ADC Member Site at:
Once you have purchased a Technical Support Incident(s) or joined an ADC membership program which includes Technical Support Incidents as a membership benefit, please send your technical support request to:
Apple Worldwide Developer Technical Support
Our automated system will then decrement a Technical Support Incident from your ADC account and the DTS team will make every effort to provide an initial response to an incident inquiry within three business days.
Please note the following Technical Support policies:
- A technical support incident is defined as a single, discrete problem, i.e. a single technical issue that cannot be subdivided into different issues. - Each technical support incident is valid for one year from the date of purchase. - Technical support is provided in English and Japanese only. - Technical support is provided via email only. - WWDTS does not provide user-level up-and-running assistance for Apple software or Apple hardware. If you need help installing, using or updating Apple software or need help getting your Apple computer set up or serviced, please refer to the Customer Support options available at:
If you have questions about Apple Developer Technical Support that are not answered within this email, please consult our Technical Support Frequently Asked Questions at:
Additional information regarding Apple Developer Technical Support, including our email guidelines, can be found at:
We hope that this information is of assistance to you. If you have any additional questions please feel free to contact us.